Responsibilities
- Recording customer complaints and corrective actions (QOS)
- Coordinating customer audits
- Evaluating service information per customer
- Handling and presenting customer complaints to the customer
- Customer PPM report based on QOS
- Supervising outgoing goods inspection
- Continuously monitoring production in relation to customer products
- Analyzing root causes, following up on corrective and preventive actions, and evaluating their effectiveness
- Coordinating the implementation of corrective actions
- Preparing and actively participating in customer audits
- Training and educating quality inspectors (IQC, IPQC, OQC)
- Initiating actions to reduce scrap rates
- Keeping customer-specific requirements up to date
Requirements
- Higher education in a relevant field and at least 3 years of relevant experience
- System-oriented thinking
- Active English language knowledge (spoken and written)
- Customer-focused approach
- Logical, analytical mindset
- Ability to work under pressure
- Technical aptitude
- Willingness to travel abroad occasionally
Nice-to-have
- Relevant experience in leading automotive projects
What we offer
- Multinational environment
- Diverse tasks
- Young, flexible team
- Professional development opportunities
- Competitive salary
English 
Magyar